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GoBike Service Terms and Conditions

Introduction

Welcome to GoBike. These Terms and Conditions outline the rules and regulations governing your use of our website, products, and services. By accessing or using our services, you accept and agree to comply with these terms. If you do not agree to any part of these terms, please refrain from using our services.

Definitions

  • “GoBike” refers to the company, its website, and all services provided.

  • “User” refers to any individual accessing or using GoBike’s services.

  • “Products” include electric balance bikes and any related items offered by GoBike.

Eligibility

To use our services or purchase products, you must be at least 18 years old or have explicit permission from a parent or legal guardian.

Use of Services

By using our services, you agree to act responsibly and in compliance with all applicable laws. Unauthorized use, including fraud or attempts to damage our website or reputation, is strictly prohibited.

Orders and Payments

  • All product prices are listed in Australian Dollars (AUD).

  • Payments are to be completed using approved methods available at checkout. Additional fees, such as GST (Goods and Services Tax) or shipping costs, may apply and will be disclosed prior to purchase.

  • Orders are subject to availability, and GoBike reserves the right to cancel or modify any order at its discretion.

Shipping and Delivery

  • GoBike ships products to addresses within approved regions. Delivery times are estimates and may vary due to unforeseen circumstances.

  • Shipping fees, if applicable, will be disclosed during checkout. GoBike is not responsible for delays caused by third-party carriers.

Returns and Refunds

  • Returns are accepted within 14 days of purchase, provided the product is in its original condition and packaging.

  • Refunds will be processed to the original payment method within 7 business days of receiving the returned product.

  • Please contact gobike@gobike.au for return inquiries or further assistance.

Limitation of Liability

GoBike is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Users assume full responsibility for their actions when using our products.

Privacy

Your privacy is of utmost importance to us. Please review our to understand how we collect, use, and protect your personal information.

Intellectual Property

All content on the GoBike website, including but not limited to logos, images, and written content, is the intellectual property of GoBike. Unauthorized reproduction or use is prohibited.

Changes to Terms and Conditions

GoBike reserves the right to modify these Terms and Conditions at any time. Users will be notified of changes through updates on our website. Continued use of our services signifies acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of GoBike’s services or products shall be resolved under the exclusive jurisdiction of Australian courts.

Governing Law

For questions or assistance, please contact us: Email: gobike@gobike.au Website: https://gobike.au/

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