Get in Touch With an Ebike Expert

Whether you’re looking for the perfect kids Ebike, need help with a recent ebike order, or just want to chat about bikes, our friendly Australian support team is here to help.

We aim to respond within the hour via email at gobike@gobike.au. For the quickest response, message us on:

Warehouse Location: CAMDEN SOUTH NSW. Please note, pickup is available by request only.

NSW – ON TWO WHEELS GLEDSWOOD HILLS – CAMDEN CYCLES – ENGADINE CYCLES AND SCOOTERS – SINGLETON BIKE SHOPn:
VIC – TBC in 2026.
QLD – TBC in 2026

A child confidently riding a GoBike electric balance bike

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Your Rights When Buying an Ebike in Australia

At GoBike.au, we follow all guidelines set by Australian Consumer Law to ensure your rights are protected when purchasing a kids electric bike.

You have the right to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

Learn More at ACCC Website