Get in Touch With an Ebike Expert
Whether you’re looking for the perfect kids Ebike, need help with a recent ebike order, or just want to chat about bikes, our friendly Australian support team is here to help.
We aim to respond within the hour via email at gobike@gobike.au. For the quickest response, message us on:
Warehouse Location: CAMDEN SOUTH NSW. Please note, pickup is available by request only.
NSW – ON TWO WHEELS GLEDSWOOD HILLS – CAMDEN CYCLES – ENGADINE CYCLES AND SCOOTERS – SINGLETON BIKE SHOPn:
VIC – TBC in 2026.
QLD – TBC in 2026

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Your Rights When Buying an Ebike in Australia
At GoBike.au, we follow all guidelines set by Australian Consumer Law to ensure your rights are protected when purchasing a kids electric bike.
You have the right to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Learn More at ACCC Website