Whether you’re looking for the perfect Ebike, exploring electric bikes for kids, or need help with a recent ebike conversion kit order — our friendly Australian support team is here to help. Contact GoBike.au via phone, email, or our contact form. We aim to respond within few hours.
For quick answers, you can also visit our FAQs page or explore the latest product range on our Shop page.
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Your Rights When Buying an Ebike in Australia – ACCC Info
At GoBike.au, we follow all guidelines set by Australian Consumer Law to ensure your rights are protected when purchasing an, kids electric bike conversion kit from our store.
You have the right to receive goods that match their description, are of acceptable quality, and are fit for purpose. If any product is faulty or not as advertised, you may be entitled to a repair, replacement, or refund — depending on the circumstances.
For more information about your consumer rights, or if you’d like independent advice or wish to lodge a complaint, please visit the Australian Competition & Consumer Commission (ACCC) website.
This resource outlines your legal protections and helps you better understand what to expect when purchasing goods like ebike kits or any other electric bike product in Australia.
If you ever need assistance, our team at GoBike.au is always ready to help — but it’s empowering to know your rights too.
