Get in Touch With an Ebike Expert
Whether you're looking for the perfect kids Ebike, need help with a recent ebike order, or just want to chat about bikes, our friendly Australian support team is here to help.
We aim to respond within the hour via email at gobike@gobike.au. For the quickest response, message us on:
Warehouse Location: CAMDEN SOUTH NSW. Please note, pickup is available by request only.
Retailer Locations:
NSW – ON TWO WHEELS GLEDSWOOD HILLS – CAMDEN CYCLES – ENGADINE CYCLES AND SCOOTERS – SINGLETON BIKE SHOP
VIC – TBC in 2026.
QLD – TBC in 2026
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Your Rights When Buying an Ebike in Australia
At GoBike.au, we are committed to fair and transparent practices. We adhere strictly to all guidelines set by the Australian Consumer Law to ensure your rights are protected when purchasing a kids electric bike.
You have the right to a repair, replacement, or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
Learn More at ACCC Website